Troubleshooting & support – COBY COBY SNAPP CAM3001 User Manual
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Troubleshooting & Support
Page 19
Troubleshooting & support
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If you experience a problem with this device, please read the troubleshooting guide below and check
our website at www.cobyusa.com for Frequently Asked Questions (FAQ) and firmware updates. If these
resources do not resolve the problem, please contact Technical Support.
Address
COBY Electronics Technical Support
150 Knowlton Way
Savannah, GA 31407
Web
www.cobyusa.com
Phone
800-727-3592:
Monday–Friday, 8:30AM–9:00PM EST
Saturday, 9:00AM-5:30PM EST
718-416-3197:
Monday–Friday, 8:00AM–5:30PM EST
Camera does not power on.
Check that the batteries have been installed correctly. The polarities of the batteries should match the
markings that are inside the battery compartment.
The batteries may be old or may not retain adequate charge. Try replacing the batteries.