CAT Hydraulic Excavator 328D LCR - Manual (Page 13)

Product Support. You will find nearly
all parts at our dealer parts counter.
Cat
® dealers utilize a worldwide
computer network to find in-stock
parts to minimize machine down time.
Save money with remanufactured
components.
Machine Selection. Make detailed
comparisons of the machines you are
considering before you buy. What are the
job requirements, machine attachments
and operating hours? What production
is needed? Your Cat dealer can provide
recommendations.
Customer Support Agreements.
Cat dealers offer a variety of product
support agreements, and work with
customers to develop a plan that best
meets specific needs. These plans can
cover the entire machine, including
attachments, to help protect the
customer’s investment.
Operation. Improving operating
techniques can boost your profits.
Your Cat dealer has videotapes, literature
and other ideas to help you increase
productivity, and Caterpillar offers
certified operator training classes to help
maximize the return on your investment.
Maintenance Services. Repair option
programs guarantee the cost of repairs
up front. Diagnostic programs such
as Scheduled Oil Sampling, Coolant
Sampling and Technical Analysis help
you avoid unscheduled repairs.
Replacement. Repair, rebuild, or replace?
Your Cat dealer can help you evaluate
the cost involved so you can make the
right choice.
13
Complete Customer Support
Cat ® dealer services help you operate longer with lower costs.