Product specific problems – Dell 1708FP Monitor User Manual

Page 31

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Shaky/Jittery

Video

Wavy picture or fine

movement

Push Auto Adjust button.

Adjust Phase and Clock controls via OSD.

Perform monitor reset.

Check environmental factors.

Relocate and test in another room.

Missing Pixels

LCD screen has spots

Cycle power on-off

These are pixels that are permanently off and this is a natural defect

that occurs in LCD technology.

Brightness

Problems

Picture too dim or too bright

Perform monitor reset.

Push Auto Adjust button.

Adjust brightness & contrast controls.

Geometric

Distortion

Screen not centered correctly

Perform monitor reset on "Position Settings Only".

Push Auto Adjust button.

Adjust the centering controls.

Ensure monitor is in proper video mode.

Horizontal/Vertical

Lines

Screen has one or more lines

Perform monitor reset.

Push Auto Adjust button.

Adjust Phase and Clock controls via OSD.

Perform monitor self-test feature check and determine if these lines are

also in self-test mode.

Check for bent or broken pins.

Sync Problems

Screen is scrambled or

appears torn

Perform monitor reset.

Push Auto Adjust button.

Adjust Phase and Clock controls via OSD.

Perform monitor self-test feature check to determine if scrambled screen

appears in self-test mode.

Check for bent or broken pins.

Boot up in the "safe mode".

LCD Scratched

Screen has scratches or

smudges

Turn monitor off and clean the screen.

For cleaning instruction, see

Cleaning Your Monitor

.

Safety Related

Issues

Visible signs of smoke or

sparks

Do not perform any troubleshooting steps.

Monitor needs to be replaced.

Intermittent

Problems

Monitor malfunctions on and

off

Ensure monitor is in proper video mode.

Ensure video cable connection to computer and to the flat panel is

secure.

Perform monitor reset.

Perform monitor self-test feature check to determine if the intermittent

problem occurs in self-test mode.

Image Retention

(from a static

image)

Faint Shadow from the static

image displayed appears on

the screen

Use the Power Management feature to turn off the monitor at all times

when not in use. Alternatively, use a dynamically changing screensaver

left on the monitor for a long period of time.

In OSD Menu, under Reset to Factory Settings, select Enable LCD

Conditioning. Using this option may take several hours before the

image is eliminated.

NOTE: Image Burn-in is not covered by your warranty.

Product Specific Problems

SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

Screen image is too small

Image is centered on screen, but

does not fill entire viewing area.

Perform monitor reset on "All Settings."

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