Dell PowerEdge SC 430 - Manual (Page 31)

12. Remove all expansion cards installed in the system. See " Removing an Expansion Card " in "Installing System Options."
13. Close the system. See " Closing the System ."
14. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
15. Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
If the tests run successfully, an expansion card may be conflicting with the diskette drive logic, or an expansion card may be faulty. Continue to the next
step.
If the tests fail, see " Getting Help ."
16. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
17. Open the system. See " Opening the System ."
18. Reinstall one of the expansion cards you removed in step 12 . See " Installing an Expansion Card " in "Installing System Options."
19. Close the system. See " Closing the System ."
20. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
21. Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
22. Repeat step 16 through step 21 until all expansion cards are reinstalled or one of the expansion cards causes the tests to fail.
If the problem is not resolved, see " Getting Help ."
Troubleshooting a CD Drive
Problem
l System cannot read data from a CD in an IDE CD drive.
l Diagnostic indicators or system messages indicate a CD-related failure.
l CD drive indicator, if applicable, does not blink during boot.
l A Recording tab does not appear in the Properties window of your CD-R/RW drive, if applicable.
l You cannot copy files to your CD-R/RW drive, if applicable.
Action
1. Try using a different CD that you know works properly.
If the problem persists, continue with the following steps.
2. Enter the System Setup program and ensure that the drive's IDE controller is enabled. See "Using the System Setup Program" in your User's Guide.
3. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running the System Diagnostics."
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. Open the system. See " Opening the System ."
6. Ensure that the CD interface cable is securely connected to the CD drive and to the controller.
7. Ensure that a power cable is properly connected to the drive.
NOTE: If you are using a CD-R/RW drive with the Microsoft® Windows Server™ 2003 operating system, you must enable the operating system's native
CD-R/RW recording capabilities. See " Enabling the CD-R/RW Recording Feature in the Microsoft Windows Server 2003 Operating System ."
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.