Dell PowerVault NX3500 User Manual

Page 177

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NFS Insecure Access To Secure Export

Description

User tries to access a secure export from an insecure port.

Cause

Secure export requirement means that the accessing clients must use a well-known

port (below 1024), which usually means that they must be a root (uid=0) on the client.

Workaround

• Identify the relevant export and verify that it is set as secure (requires secure client

port).

• If the export must remain secure, see the NFS client documentation in order to

issue the mount request from a well-known port (below 1024).

• If a secure export is not required (e.g., the network is not public), ensure that the

export is insecure and retry accessing it.

NFS Mount Fails Due To Export Options

Description

This event is issued when NFS mount fails due to export options.

Cause

The export list filters client access by IP, network or netgroup, and screens the

accessing client.

Workaround

1.

Verify the relevant export details. Write down all existing options so that you are

able to revert to them.

2.

Remove IP/client restrictions on the export and retry the mount.

3.

If the mount succeeds, verify that the IP or domain is explicitly specified, or that it

is part of the defined network or netgroups. Pay attention to pitfall scenarios,

where the network netmask is not intuitive, for example, 192.175.255.254 is part

of 192.168.0.0/12, but not of 192.168.0.0/16.

4.

After the mount succeeds, adjust the original options accordingly.

NFS Mount Fails Due To Netgroup Failure

Description

This event is issued when client fails to mount an NFS export because the required

netgroup information cannot be attained.

Cause

This error is usually the outcome of a communication error between the NAS system

and the NIS/LDAP server. It can be a result of network issue, directory server overload,

or a software malfunction.

Workaround

Repeat the following process for each configured NIS server, each time leaving just a

single NIS used, starting with the problematic NIS server:

1.

Inspect the NIS/LDAP server logs and see if the reason for the error is reported in

the logs.

2.

Complete a network test by pinging the NAS from a client located in the same

subnet as the NIS/LDAP server.

3.

Ping the NIS/LDAP server from a client located in the same subnet as the NAS.

4.

If a packet loss is evident on one of the above, resolve the network issues in the

environment.

5.

Using a Linux client located in the same subnet as the NAS and configured to use

the same directory server, query the netgroup details from the NIS/LDAP server

using the relevant commands. Ensure that the reply is received in a timely

manner (up to 3 seconds).

You can temporarily workaround the problem by removing the netgroup restriction

on the export and/or by defining an alternative directory server.

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