Dell Studio XPS 7100 (Mid 2010) User Manual

Page 43

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41

Using Support Tools

NOTE: If you see a message stating that no

diagnostics utility partition has been found,

run the Dell Diagnostics from the

Drivers

and Utilities disc.

If PSA is invoked:

The PSA starts running tests.

a.

If the PSA completes successfully, the

b.

following message is displayed:

“No

problems have been found

with this system so far.

Do you want to run the

remaining memory tests? This

will take about 30 minutes

or more. Do you want to

continue? (Recommended).”

If you are experiencing memory issues

c.

press <y>, otherwise press <n>. The

following message is displayed:

“Booting Dell Diagnostic

Utility Partition. Press any

key to continue.”
Press any key to go to the

d.

Choose An

Option window.

If PSA is not invoked:
Press any key to start the Dell Diagnostics from

the diagnostics utility partition on your hard

drive and go to the Choose An Option window.

Select the test you want to run.

4.

If a problem is encountered during a test,

5.

a message appears with an error code and

a description of the problem. Write down

the error code and problem description

and contact Dell (see “Contacting Dell” on

page 57).

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