Troubleshooting your computer, Enhanced pre-boot system assessment (epsa), Running the epsa diagnostic utility – Dell Latitude 10 (Late 2012) User Manual

Page 35: 5 troubleshooting your computer

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Troubleshooting Your Computer

You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the

operation of the computer.

Enhanced Pre-boot System Assessment (ePSA)

The ePSA is a diagnostic utility available on your computer. This utility includes a series of tests for a computer's
hardware. You can run these tests even if the computer lacks any media (hard drive, optical drive, etc.). If a ePSA-tested
component fails, the system displays an error code and generates a beep code.
Features

Graphical User Interface

Automatic Default Operation- runs test on all devices, allowing a user to interrupt and select any device

Checks the Master Boot Record for readiness to boot into a full OS environment

Tablet panel test

Video memory test

Battery test

Charger test

Event log scan

Multiprocessor cache test

Running the ePSA Diagnostic Utility

NOTE: The following steps can be used to run the ePSA diagnostic utility in DOS mode without using an external
keyboard.

1.

Power on the system and immediately press the Volume Up key to begin the tests.

2.

The computer will begin running the ePSA utility.

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