Dell PowerEdge R910 - Manual (Page 182)

182 Troubleshooting Your System
4 Enter the System Setup program and check the system memory setting.
See "Memory Settings Screen" on page 67. Make any changes to the
memory settings, if needed.
If the memory settings match the installed memory but a problem is still
indicated, go to step 14.
5 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
6 Open the system. See "Opening the System" on page 89.
7 Remove the memory risers. See "Removing a Memory Riser" on page 100.
8 Check the memory channels and ensure that they are populated correctly.
See "General Memory Module Installation Guidelines" on page 92.
9 Reseat the memory modules in their sockets. See "Installing Memory
Modules" on page 102.
10 Install the memory risers. See "Installing a Memory Riser" on page 101.
11 Close the system. See "Closing the System" on page 90.
12 Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
13 Enter the System Setup program and check the system memory setting.
See "Memory Settings Screen" on page 67.
If the problem is not resolved, proceed with the next step.
14 If a diagnostic test or error message indicates a specific memory module as
faulty, swap or replace the module.
15 Open the system. See "Opening the System" on page 89.
16 Remove the memory risers. See "Removing a Memory Riser" on page 100.
17 To troubleshoot an unspecified faulty memory module, replace the
memory module in the first DIMM socket with a module of the same type
and capacity. See "Installing Memory Modules" on page 102.
18 Install the memory risers. See "Installing a Memory Riser" on page 101.
19 Close the system. See "Closing the System" on page 90.
20 Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
book.book Page 182 Tuesday, December 4, 2012 3:11 PM