Toner specks appear on prints, Toner fog or background shading appears on prints, Abcde – Dell B3465dn Mono Laser Multifunction Printer User Manual

Page 285

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background image

Action

Yes

No

Step 4

a

Redistribute the toner in the imaging unit.

1

Remove the toner cartridge, and then the imaging unit.

2

Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.

3

Reinstall the imaging unit, and then the cartridge.

b

Resend the print job.

Do vertical voids appear on prints?

Go to step 5.

The problem is solved.

Step 5

Replace the imaging unit, and then resend the print job.

Do vertical voids appear on prints?

Contact

technical

support

.

The problem is solved.

Toner specks appear on prints

Action

Yes

No

Replace the imaging unit, and then resend the print job.

Do toner specks appear on prints?

Contact

technical

support

.

The problem is solved.

Toner fog or background shading appears on prints

ABCDE

ABCDE

ABCDE

Action

Yes

No

Step 1

Reinstall the imaging unit.

a

Remove, and then install the imaging unit.

b

Resend the print job.

Does fog or shading appear on prints?

Go to step 2.

The problem is solved.

Troubleshooting

285

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