Scanning takes too long or freezes the computer, Poor scanned image quality, Partial document or photo scans – Dell 5535dn Mono Laser MFP User Manual

Page 264

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Scanning takes too long or freezes the computer

These are possible solutions. Try one or more of the following:

O

THER

SOFTWARE

PROGRAMS

MAY

BE

INTERFERING

WITH

SCANNING

Close all programs not being used.

T

HE

SCAN

RESOLUTION

MAY

BE

SET

TOO

HIGH

Select a lower scan resolution.

Poor scanned image quality

These are possible solutions. Try one or more of the following:

C

HECK

THE

DISPLAY

FOR

ERROR

MESSAGES

Clear any error messages.

T

HE

SCANNER

GLASS

MAY

BE

DIRTY

Clean the scanner glass with a clean, lint-free cloth dampened with water. For more information, see “Cleaning

the scanner glass” on page 248.

A

DJUST

THE

SCAN

RESOLUTION

Increase the resolution of the scan for a higher quality output.

C

HECK

THE

QUALITY

OF

THE

ORIGINAL

DOCUMENT

Make sure the quality of the original document is satisfactory.

C

HECK

THE

DOCUMENT

PLACEMENT

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Partial document or photo scans

These are possible solutions. Try one or more of the following:

C

HECK

THE

DOCUMENT

PLACEMENT

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Troubleshooting

264

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