Dell S500 Projector User Manual

Page 104

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Why am I unable to access the

SMTP server?

1

Check with your MIS or network

administrator whether the SMTP server

function is open for the projector and the

IP assigned to the projector is allowed to

access the SMTP server. The projector’s

SMTP socket port number is 25, this

cannot be changed.

2

Check if the outgoing SMTP server, user

name, and password are set correctly.

3

Some SMTP servers will check whether the

mail address of "From" correlates with the

"User name" and "Password". For example,

you use [email protected] as the mail address

in "From". You should also use

[email protected] account information for the

User name and the password to log in the

SMTP server.

Why am I unable to receive the

test alert email even though the

projector already indicates the

test mail is already sent?

It could be because the SMTP server

recognized the alert mail as a spam mail or

because of the SMTP server restriction. Check

with your MIS or network administrator for

the SMTP server’s setting.

Using Your Projector

104

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