Dell OptiPlex 960 (Late 2008) - Manual (Page 55)

Reinstalling Software
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photos, and music files) on the hard drive and removes any programs or drivers
installed after you received your computer. If possible, back up the data before
using Dell Factory Image Restore.
NOTE:
Dell Factory Image Restore may not be available in certain countries or on
certain computers.
1 Turn on the computer.
2 When the Dell logo appears, press <F8> several times to access the Vista
Advanced Boot Options window.
3 Select Repair Your Computer.
The System Recovery Options window appears.
4 Select a keyboard layout and click Next.
5 To access the recovery options, log on as a local user.
6 To access the command prompt, type
administrator in the User
name field, then click OK.
7 Click Dell Factory Image Restore.
NOTE:
Depending upon your configuration, you may need to select Dell
Factory Tools, then Dell Factory Image Restore.
8 On the Dell Factory Image Restore welcome screen, click Next.
The Confirm Data Deletion screen appears.
NOTICE:
If you do not want to proceed with Factory Image Restore, click Cancel.
9 Click the checkbox to confirm that you want to continue reformatting the
hard drive and restoring the system software to the factory condition, then
click Next.
The restore process begins and may take 5 or more minutes to complete. A
message appears when the operating system and factory-installed
applications have been restored to factory condition.
10 Click Finish to restart the computer.
Using the Operating System Media
Before reinstalling the operating system, try the following:
• Windows Device Driver Rollback (see "Returning to a Previous Device
Driver Version" on page 52)