Dell Inspiron 8500 - Manual (Page 67)

Using the Keyboard and Touchpad 67
External Keyboard Problems
C HE C K T H E K EY B O AR D C AB L E — Shut down the computer (see page 42).
Disconnect the keyboard cable and check it for damage.
If you are using a keyboard extension cable, disconnect it and connect the keyboard
directly to the computer.
C
HE C K T H E EX T E R NA L KE Y B OA R D —
1 Turn off the computer, wait 1 minute, and turn it on again.
2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink
during the boot routine.
3 From the Windows ® desktop, click the Start button, point to All Programs, point
to Accessories, and click Notepad.
4 Type some characters on the external keyboard and verify that they appear on the
display.
If you cannot verify these steps, you may have a defective external keyboard.
T
O V E R IF Y T H A T T H E P R O BL E M IS W I T H T H E EX T E R N AL K E YB O A RD ,
C HE C K T H E I NT E G R A T ED K EY B O AR D —
1 Turn off the computer.
2 Disconnect the external keyboard.
3 Turn on the computer.
4 From the Windows desktop, click the Start button, point to All Programs, point
to Accessories, and click Notepad.
5 Type some characters on the external keyboard and verify that they appear on the
display.
If the characters appear now but did not with the external keyboard, you may have a
defective external keyboard. Contact Dell (see page 150).
NOTE: When you attach
an external keyboard, the
integrated keyboard
remains fully functional.
Unexpected Characters
D IS AB L E T H E N UM ER I C K E YP A D — Press to disable the numeric
keypad if numbers are displayed instead of letters. Verify that the numbers
lock light is not lit.