Administrative support, Clearing jams, Troubleshooting – Dell 2230d/dn Mono Laser Printer User Manual

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Administrative support...................................................................96

Adjusting Power Saver......................................................................................................................................................96

Restoring the factory default settings..........................................................................................................................96

Clearing jams.....................................................................................97

Avoiding jams.......................................................................................................................................................................97

Accessing jam areas............................................................................................................................................................98

Understanding jam lights and access locations.......................................................................................................98

Clearing jams behind the photoconductor kit and toner cartridge...............................................................102

Clearing jams from the standard exit bin.................................................................................................................104

Clearing jams from Tray 1..............................................................................................................................................104

Clearing jams from Tray 2..............................................................................................................................................106

Clearing jams in the manual feeder...........................................................................................................................107

Clearing jams behind the rear door...........................................................................................................................108

Troubleshooting.............................................................................110

Solving basic printer problems....................................................................................................................................110

Solving printing problems.............................................................................................................................................110

Jobs do not print...........................................................................................................................................................................110

Multiple-language PDFs do not print....................................................................................................................................111
Job takes longer than expected to print ..............................................................................................................................111
Job prints from the wrong tray or on the wrong paper .................................................................................................111

Incorrect characters print...........................................................................................................................................................111
Tray linking does not work ........................................................................................................................................................112
Large jobs do not collate ...........................................................................................................................................................112

Solving option problems................................................................................................................................................112

Option does not operate correctly or quits after it is installed ....................................................................................112
Drawers.............................................................................................................................................................................................113
Memory card ..................................................................................................................................................................................113

Solving paper feed problems.......................................................................................................................................113

Paper frequently jams .................................................................................................................................................................113
Paper jam lights remain on after jam is cleared ................................................................................................................114
Page that jammed does not reprint after the jam is cleared ........................................................................................114

Solving print quality problems....................................................................................................................................114

Isolating print quality problems..............................................................................................................................................114
Blank pages.....................................................................................................................................................................................115
Characters have jagged or uneven edges ...........................................................................................................................116

Clipped images..............................................................................................................................................................................116
Gray background ..........................................................................................................................................................................116
Ghost images..................................................................................................................................................................................116

Contents

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