Understanding display messages, Paper jam-related messages – Dell B1165nfw Multifunction Mono Laser Printer User Manual

Page 98

Advertising
background image

98

4. Troubleshooting

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning,

and correct the problem, if necessary.

You can resolve the error with the guideline from the computers’s

Printing Status or Smart Panel program window (see

"Using Dell Printer Status" on page 251).

If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.

When you call for service, provide the service representative with the contents of display message.

Some messages may not appear on the display depending on the options or models.

[error number] indicates the error number.

6

Paper Jam-related messages

Message

Meaning

Suggested solutions

Document jam.

Remove jam

The loaded original document has jammed in the document
feeder.

Clear the jam (see "Clearing original document jams" on page 87).

Jam or empty

Door open&close

Paper has jammed in the paper feed area.

There is no paper in tray.

Clear the jam (see "In tray" on page 92).

Load paper in tray (see "Loading paper in the tray" on page 38).

Paper Jam

inside machine

Paper has jammed in the inside machine.

Clear the jam (see "Inside the machine" on page 93).

Advertising