Troubleshooting processors – Dell PowerEdge C6220 User Manual

Page 307

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Troubleshooting Your System | 307


Troubleshooting Processors

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.

1 Turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

2 Remove the system-board assembly. See “Removing a System-Board

Assembly” on page 157.

3 Ensure that each processor and heat sink are properly installed. See

“Installing a Processor” on page 164.

4 Install the system-board assembly. See “Installing a System-Board

Assembly” on page 158.

5 Reconnect the system to the electrical outlet, and turn on the system

and attached peripherals.

6 If the problem persists, turn off the system and attached peripherals,

and disconnect the system from the electrical outlet.

7 Remove the system-board assembly. See “Removing a System-Board

Assembly” on page 157.

8 Remove processor 2. See “Removing a Processor” on page 162.
9 Install the system-board assembly. See “Installing a System-Board

Assembly” on page 158.

10 Reconnect the system to the electrical outlet, and turn on the system

and attached peripherals.
If the problem persists, the processor is faulty. See “Getting Help” on
page 324.

11 Turn off the system and attached peripherals, and disconnect the

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