If the screen is blank – Dell Dimension 4500 User Manual

Page 44

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44

S o l v i n g Pr o b l e m s

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.dell.com | support.dell.com

If the screen is blank

HINT: See the monitor

documentation for
troubleshooting
procedures.

C

HECK

THE

MONITOR

POWER

LIGHT

— If the power light is lit or blinking,

the monitor has power. If the power light is blinking, press a key on the keyboard
or move the mouse.

P

RESS

THE

MONITOR

POWER

BUTTON

— Firmly press the button to

ensure that the monitor is turned on.

C

HECK

THE

MONITOR

CABLE

CONNECTION

— Check the connector for

bent or broken pins. (It is normal for monitor cable connectors to have missing
pins.) Ensure that the video cable is connected as shown on the

Start Here setup

diagram for your computer.

T

EST

THE

ELECTRICAL

OUTLET

— Ensure that the electrical outlet is

working by testing it with another device, such as a lamp.

S

WAP

THE

POWER

CABLES

— Swap the computer and monitor power

cables to determine if the power cable is defective.

T

EST

THE

VIDEO

EXTENSION

CABLE

(

IF

USED

) — If you are using a

video extension cable and removing the cable solves the problem, the cable is
defective.

T

EST

ANOTHER

MONITOR

— If another monitor is available, connect it to

the computer.

C

HECK

THE

DIAGNOSTIC

LIGHTS

— See page 48.

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