Dell diagnostics, When to use the dell diagnostics, Starting the dell diagnostics from your hard drive – Dell Precision 370 User Manual

Page 103

Advertising
background image

battery. See "Replacing the Battery."

Timer chip counter 2 failed —

Run the

Dell Diagnostics

.

Unexpected interrupt in protected mode —

Run the

Dell Diagnostics

.

WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the [primary/secondary]

IDE controller is operating outside of normal specifications. It is advisable to immediately back up

your data and replace your hard drive by calling your support desk or Dell —

If no replacement drive is immediately available and the drive is not the only bootable drive,

enter system

setup

and change the appropriate drive setting to None. Then remove the drive from the computer.

Write fault —

Write fault on selected drive —

See "

Drive Problems

."

<drive letter>:\ is not accessible. The device is not ready —

The floppy drive cannot read the disk.

Insert a floppy disk into the drive and try again.

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions located in

the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "

Solving Problems

" and run the Dell Diagnostics

before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE:

The Dell Diagnostics works only on Dell™ computers.

Enter system setup

, review your computer's configuration information, and ensure that the device you want to test displays in

system setup and is active.

Start the Dell Diagnostics from either your

hard drive or from the

Drivers and Utilities CD (also known as the ResourceCD).

Starting the Dell Diagnostics From Your Hard Drive

1. Turn on (or restart) your computer.

2. When the DELL™ logo appears, press <F12> immediately.

NOTE:

If you see a message stating that no diagnostics utility partition has been found, run the

Dell Diagnostics

from

your Drivers and Utilities CD.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows®

desktop. Then

shut down your computer,

and try again.

3. When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

4. When the Dell Diagnostics Main Menu

appears, select the test you want to run.

Advertising