Carrier PTACSTAT-NP-HP - Manual (Page 26)

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LIMITED WARRANTY for THERMOSTAT
Carrier Corporation (hereinafter “Company”) warrants this product against
failure due to defect in material and workmanship under normal use and
maintenance as follows. If a part fails due to defect within five (5) years from the
date of purchase, Company will provide only a new or remanufactured part, at
Company’s sole option, to replace any defective part without charge for the part.
This limited warranty is subject to the provisions, conditions, limitations, and
exclusions listed below and on the reverse (if any) of this document.
LEGAL REMEDIES -- The owner must notify the Company in writing, by
certified or registered letter to Carrier Corporation, PTAC Consumer Relations,
P.O. Box 4808, Syracuse, New York 13221, of any defect or complaint with the
product, stating the defect or complaint and a specific request for repair,
replacement, or other correction of the product under warranty, mailed at least
thirty (30) days before pursuing any legal rights or remedies.
WARRANTY CONDITIONS:
1. The warranty applies only to products remaining in their original
installation location.
2. Installation, use, care, and maintenance must be normal and in accordance
with instructions contained in the Operator’s Manual and Company’s
service information.
3. Defective parts must be returned to the distributor through a registered
servicing dealer for credit.
4. Where a product is installed in a new residence, the date of purchase is the
date the homeowner purchased his or her residence.