Eb8ms, Quick start guide, Qualified host adapers & raid controllers – Proavio EB8MS User Manual
Page 4: Troubleshooting, Connecting your eb8-ms - host workstation, Finished
EB8MS
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This section is provided as a reference only. Please consult
your dealer regarding the best choice of HBA/RAID controller
for your media requirements.
Qualified Host Adapers & RAID Controllers
All HBA/RAID controllers are cross platform for Mac & PC
Accusys Technologies - 61020
PCI-e Multi-Lane RAID controller for Mac & PC. Dual SFF8088 4x interface ports.
Supports 3Gb SATA disks.
Requires two SFF8088-to-SFF8088 Multi-Lane cables.
Atto Technologies - R380
PCI-e Multi-Lane RAID controller for Mac & PC. Dual SFF8088 4x interface ports.
Supports 3Gb SAS & SATA disks.
Requires two SFF8088-to-SFF8088 Multi-Lane cables.
HighPoint Technologies - RR2322
PCI-e Multi-Lane RAID controller for Mac & PC. Dual SFF8088 4x interface ports.
Supports 3Gb SATA disks.
Requires two SFF8088-to-SFF8088 Multi-Lane cables.
Areca Technology Corporation - ARC1220ML/ARC1221x
PCI-e Multi-Lane RAID controller for Mac & PC. Dual SFF8088 4x interface ports.
Supports 3Gb SATA disks.
Requires two SFF8088-to-SFF8088 Multi-Lane cables.
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This section covers some common support questions.
If you are experiencing an urgent issue, please contact
your dealer or visit us online at www.proavio.com
Troubleshooting
Connection Problems:
Always double check for loose cable connections or improperly seated disks
if you experience problems where a disk or volume does not appear in your
computer, or you recieve an error message stating a disk missing
when you have the drives configured as a RAID set.
1. Disconnect the data cables and reconnect each cable one at a time,
ensuring each connector is screwed in securely on your EB4-ML.
2. Make sure the connector is properly secured on your HBA.
3. Check your EB4-ML’s drive presence LEDs, located on the front
panel of your EB4-ML. If the LEDs are not lit, remove the disk and
reinsert the disk module.
If the problem persists, please contact your dealer or contact Proavio’s support department
at 562-777-3488
.
Quick start guide
EB8MS | Multi-Lane Storage Array for Digital Media Production
PROAVIO
TM
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Connecting Your EB8-MS - Host Workstation
After connecting the cables to your EB8-MS, connect each cable to an open port
on your Multi-Lane HBA or RAID controller. Currently there is no Multi-Lane
connector standard. The most common interface cable types are both
SFF8470-to-SFF8088, and SFF8088-to-SFF8088. To select the right cable type,
please refer to you RAID card’s documentation.
FULL R
ANGE
DISKS 1-4
DISKS 5-8
Figure 6.
Figure 7.
+
+
+
+
SFF8088 [Mini SAS]
SFF8088 [Mini SAS]
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After connecting both cables to your EB8-MS and host workstation, power-on
your EB8-MS first, then power-on your host computer. Your array is now ready
for RAID configuration. To learn more about RAID configuration, please refer
to your HBA or RAID controller’s documentation.
Finished
Figure 8.
FULL R
A
NGE
DISKS 1-4
D
ISKS 5-8
On Off
WARNING
:
To minimize the chance of
electrical shock, always follow proper
safety rules when working with
electrical materials.