SONiVOX Big Bang Universal Drums - Manual (Page 24)

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FAQs: Frequently Asked Questions
Through our intensive testing and the feedback we've received from our beta team and users
like you, we've compiled a list of some helpful tips in troubleshooting problems. If this guide isn't
helpful in solving your issues, please first check sonivoxmi.com for the latest updates and
information regarding this product. If this doesn't solve your issue, please contact our support
team at sonivoxmi.com/support, and we'll get back to you as soon as possible.
Issue: Big Bang Universal Drums's sound is distorted and/or playback drops out.
Solution: Your CPU may be overloading. Try the following:
• Low sound card buffers (low latency settings) strain your CPU more, so it may be helpful
to increase the buffer size. This is found in your sound card setup in your host software.
• If you are running a lot of effects or running multiple instances of Big Bang Universal
Drums (or other processor-intensive applications), this could be the case. If this isn't the
case, then your computer may be running other processes that are using resources Big
Bang Universal Drums needs for real-time audio processing.
Windows users: Check the Task Manager by pressing Ctrl, Alt, and Delete
simultaneously.
Mac OS X users: Check your Activity Monitor in your Applications/Utilities.
Quitting processes using a lot of CPU power will free up resources for Big Bang Universal
Drums. Please note that we do not recommend force-quitting applications. Your DAW
may also let you bounce tracks down to audio tracks and/or "freeze" tracks to free up CPU
cycles. Check with your DAW's reference manual on how to do this.