Troubleshooting – Sony SPP-SS960 User Manual

Page 33

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Troubleshooting

If you've experienced any of the following difficulties while using your
phone, use this troubleshooting to help you remedy the problem.

Should any problem persist, consult your nearest Sony dealer.

Symptom

Remedy

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You hear five short error

beeps when you press (TALK).

Make sure you set up the base unit correctly (page 8).
Move the handset closer to the base unit.

You hear no dial tone.

Make sure the telephone line cord is securely
connected to the telephone outlet.
Make sure the battery is fully charged (page 11).

The phone doesn't connect at
all, even though the number
you dial is correct.

Make sure the dialing mode is set correctly (page 10).

The phone doesn't redial
correctly.

Make sure the last dialed number is really the one you
want to dial.

You hear five short error beeps
when you try to redial.

The number you last dialed exceeds 32 digits
(including the tone and pause digits if used).
The number you last dialed is erased.

= The handset doesn't ring.

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Set the RING ON/BATT SAVE switch on the handset
to RING ON.
The battery may be weak. Charge the battery for
more than 12 hours (page 11).
Make sure you set up the base unit correctly (page 8).
Move the handset closer to the base unit.

c

o

You hear interference during
conversation.

• Move the handset closer to the base unit.
• Place the base unit away from noise sources (page 8).

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You hear a beep every second

• It is an out-of-range alarm. Move the handset closer to

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during conversation and "OUT

the base unit within one minute.

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OF RANGE" appear on the

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display.

c

You hear a beep every three

• The battery is weak. Charge the battery for more than

a

seconds and <Xi and "BATTERY
LOW" appears on the display.

12 hours (page 11).

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You hear five short error beeps
and can't store a number on a
one-touch dial or in the Phone
Directory.

Make sure you follow the procedure in storing the
number correctly (pages 17 and 19).

You hear five short error beeps
when you try to make a one-
touch dial call.

You entered a one-touch dialing button to which no
phone number has been stored.

One-touch dialing or Phone
Directory dialing is incorrect.

• Store a correct number (pages 17 and 19).

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continued

Additional Information

33"

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