Other information, Troubleshooting, No picture, no sound – Sony wega KV-20FS12 User Manual
Page 38: Poor or no picture, good sound, Good picture, no sound
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other Information
Troubleshooting
If you are having a problem with your TV, try the suggestions below. If
the problem persists, contact your nearest Sony dealer.
No picture, no
sound
□
□
□
Poor or no
picture, good
sound
Good picture,
no sound
□
□
□
□
□
□
Make sure the power cord is plugged in.
If a red light is flashing on the front of your TV for
more than a few minutes, disconnect and reconnect
the power cord to restore the TV. If the problem
continues, call your local service center.
Check the TV /VIDEO settings: when watching TV, set
to TV; when watching video equipment, set to VIDEO
(page
11
).
Make sure the batteries have been inserted correctly
into the remote control (page
2
).
Try another channel, it could be station trouble.
Adjust Picture in the Video menu (page 17).
Adjust Brightness in the Video menu (page 17).
Check the anterma and/or cable connections (page 3).
Press so that MUTING disappears from the
screen (page
11
).
Check your Audio settings (KV-20FS12 only). Your TV
may be set to Auto-SAP (page 18).
No color
□
Adjust Color in the Video menu (page 17).
No signal
□
Check the Cable setting in the Options menu under
Setup (page 28).
□
Check the anterma and/or cable connections (page 3).
□
Make sure the charmel selected is currently
broadcasting.
Dotted lines or
□
Adjust the anterma.
stripes
□
Move the TV away from other electronic equipment.
Some electronic equipment can create electrical noise,
which can interfere with TV reception.
Double images
or ghosts
□
Check your outdoor anterma or call your cable service.
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