Sony TC-KA3ES - Manual (Page 15)

Additional Information
Troubleshooting
If you've experienced any of the following difficulties
while using the tape deck, use this troubleshooting
guide to help you remedy the problem. Should any
problem persist, consult your nearest Sony dealer.
The cassette holder does not close.
^ Reinsert the AC power cord, then close the
cassette holder.
The function buttons do not work.
^ The tape deck has just been turned on and does
not operate for about 3 seconds. Wait until the II
indicator stops flashing.
^ Check that the cassette is inserted correctly and
the cassette holder is closed completely.
Playback or recording begins when the power is turned on.
“► Set TIMER on the tape deck to OFF.
The tape stops before the tape has been fully rewound.
The tape is slack. Take up the tape slack.
If "MEMORY" is shown in the display, press
MEMORY repeatedly until the indication
disappears.
The cassette shell is bent. Use another cassette.
There is hum or noise.
^ The tape deck is placed near a TV or VCR. Place
the tape deck away from the TV or VCR.
The tape deck is placed on or under the amplifier.
Place the tape deck away from the amplifier.
There is an unbalanced tone.
Check that the EX3LBY NR control is set to the
position where the tape was recorded.
The tape deck is placed near a TV or VCR. Place
the tape deck away from the TV or VCR.
The AMS function does not work properly.
One of the tracks contains a long pause, a
passage of low frequencies or very low volume,
or a gradual increase or decreace in volume.
^ The space before a track is less than 4 seconds
long. Insert a blank space of 4 seconds using O
REC MUTE button.
The signal strength of the left and right channels
are very different.
^ There is noise in the space before a track.
^ You pressed ►► button immediately before the
next track, or button immediately after the
beginning of the current track,
The tape deck does not play or record.
The tape has reeled to the end.
^ The tape is slack. Take up the tape slack.
^ The record-protect tab has been removed from
the cassette. Cover the slot with tape (page 13).
Clean the heads and tape path and demagnetize
the heads (page 14).
^ Check that the tape deck is properly connected
(page 7).
^ Make sure the amplifier is correctly set.
There is excessive wow, flutter, or a sound dropout.
“► The capstans and pinch rollers are dirty. Clean
them (see page 14).
There is a decrease in sound level or a sound dropout./The
tape does not erase completely./Noise increases.
^ The heads and tape path are dirty. Clean them
(see page 14).
The heads are magnetized. Demagnetize them
(see page 14).
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