Carver ZR500 - Manual (Page 11)

11
LIMITED WARRANTY INFORMATION
ZR SERIES POWER AMPLIFIERS: 5 YEARS*
ZR SERIES MODULES AND ACCESSORIES: 1 YEAR
* NOTE: The following warranty is exclusive to the United
States and its possessions and territories. In all other
countries the warranty period is limited to two years. Please
see your Carver Professional dealer or distributor for the
correct warranty information in your area or locale.
WHAT IS COVERED
THIS LIMITED WARRANTY COVERS DEFECTS IN MATERIAL
AND WORKMANSHIP ONLY. This limited Warranty DOES NOT
extend to: 1) damage caused by shipment, 2) damage caused
by accident, misuse, abuse, failure to perform owner
maintenance, or operation contrary to the instructions in the
Carver Professional owner’s manual, 3) units on which the serial
number has been defaced, modified or removed and 4) damage
resulting from modification or attempted repair by any other
person than authorized by Carver Professional.
WHAT WE WILL PAY FOR
Carver Professional will pay all labor and material expenses for
items covered under this Limited Warranty. See the next section
concerning shipping charges.
TO OBTAIN WARRANTY SERVICE
In the event your Carver Professional product requires service,
contact your Carver Professional Authorized Dealer / Contractor
or contact Carver Professional (ATTN: Customer Service Dept.)
9300 North Decatur, Portland, OR 97203, or call Customer
Service Department directly at (503) 978-3343. You will be
directed to an Authorized Carver Professional Service Station or
receive instructions to ship the unit to the factory. Please save
the original carton and packing materials in case shipping is
required. Please do not ship parcel post. Include a complete
description of the problem, the associated components and
connections, and a copy of the purchase receipt. Carver
Professional does not pay initial shipping costs. Return shipping
costs will be pre-paid if repairs were covered by the scope of
this warranty.
KEEP SALES RECEIPT
To obtain coverage under this limited warranty, you must retain
and provide your sales receipt. The warranty period begins from
the date of the first consumer purchase from an Authorized
Carver Professional Dealer. Any implied warranties for
merchantability and fitness for a particular purpose required by
any state law are limited in duration to the warranty period of
your product. The warranty set forth above is exclusive and no
other, written or oral is expressed or implied. Carver
Professional specifically disclaims the implied warranties and
merchantability and fitness for a particular purpose.
EXCLUSIONS
In no event shall Carver Professional be liable for property
damage, or any other incidental or consequential damages,
which may result from failure of this product. If your Carver
Professional product proves defective in material or
workmanship, the liability of Carver Professional shall be limited
to the repair or replacement, at the option of Carver
Professional, of any defective part.
STATE LAWS MAY DIFFER
Some states do not allow limitations on how long an implied
warranty lasts and/or do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitations
may not apply to you. This warranty gives you specific legal
rights, and you may have other rights, which vary, from state to
state.
OTHER IMPORTANT PROVISIONS
Carver Professional reserves the right to make changes in
design and improvements to its products without the
responsibility of installing such changes or improvements on
products previously sold by Carver Professional. We suggest
that you attach your purchase receipt to this Warranty and keep
both documents in a safe place. Thank you for your choice of a
Carver Professional Amplifier.
CARE & SERVICE ASSISTANCE
CARE
Wipe off the ZR Series Amplifier’s front panel and chassis from
time to time, with a soft, dry cloth. If you have something
stubborn to remove, use a mild dish soap or detergent sparingly
applied to a soft cloth. Don’t use alcohol, ammonia or other
strong solvents.
SERVICE ASSISTANCE
We suggest that you read the Limited Warranty completely to
fully understand your warranty/service coverage. Please
promptly complete and return the Warranty registration card.
Also, be sure to save the sales receipt in a safe place. It will be
necessary for warranty service. If your Carver Professional
product should require service, you may contact the Carver
Professional Technical Service Department by calling (503) 978-
3343 or by writing to us at the Factory address found on page
11. We will then direct you to the nearest in our national network
of Authorized Warranty Service Centers, or give you detailed
instructions on how to return the product to us for prompt
action. If you should have questions or comments, please write
to the Factory address shown on page 11, or contact us via
email at [email protected] or at our web site:
www.carverpro.com. Please include the model and serial
number of your Carver Professional product, your complete
address and daytime phone number.