Problem, Possible causes, Solutions – LG LMX28988 User Manual

Page 47: Troubleshooting

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TROUBLESHOOTING

BEFORE CALLING FOR SERVICE

(CON

t

.)

Problem

Possible Causes

Solutions

Not dispense

water

New installation.

Freezer door is not closed

completely.

Refrigerator Is not connected

to a water supply and the
supply shutoff valve is not
turned on.

The water pressure is not

more than 20 psi.

Home filter or reverse osmosis

system is used.

The display is not set properly

for water to come out.

Water filter need to be

changed.

Flush and fill the water system.

If any door is not closed completely, the ice is never

dispensed.

Connect refrigerator to water supply and turn water

shutoff valve fully open.

The water pressure to the home determines the flow

from the dispenser.

This can decrease water pressure. It is

recommended to remove reverse osmosis for
normal operation of water dispenser.

Look on the right side of the display to see if the

display lock is engaged. If locked, it will not
dispense. Unlock the dispenser, if necessary.

The filter should be changed every 6 months or

more often depending on usage. The filter can get
buildup of foreign particles and slow the water
pressure.

Water is leaking
from the
dispenser.

NOTE: One or two

drops of water after
dispensing is
normal.

Glass was not being held

under the dispenser long
enough.

New installation.

Recently water filter was

changed.

Hold the glass under the dispenser 2 to 3 seconds

after releasing the dispenser lever.

Flush and fill the water system.

Flush the water system.

Other

Please thoroughly read the Automatic Icemaker and Operating the Dispenser sections in

this manual.

47

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