Returns procedure, Claims, Technical specifications – Chauvet Vue III User Manual

Page 17: Eturns, Rocedure, Laims, Echnical, Pecifications

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Returns Procedure

Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.

Package must be clearly labeled with a Return Merchandise Authorization Number (RA #). Products

returned without an RA # will be refused. Call CHAUVET and request RA # prior to shipping the

fixture. Be prepared to provide the model number, serial number and a brief description of the cause

for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate

packaging is the customer’s responsibility. CHAUVET reserves the right to use its own discretion to

repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe

method to use.

Note:

If you are given an RA #, please include the following information on a piece of paper

inside the box:

1) Your

name

2) Your

address

3) Your

phone

number

4)

The RA #

5)

A brief description of the symptoms

Claims

Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be

reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and

submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim

for items such as missing component/part, damage not related to shipping, and concealed damage,

must be made within seven (7) days of receiving merchandise.

Technical Specifications

WEIGHT & DIMENSIONS
Length.............................................................................................................................. 11 in (279 mm)
Width ............................................................................................................................... 10 in (254 mm)
Height ............................................................................................................................. 8.5 in (216 mm)
Weight ................................................................................................................................. 8 lbs (3.6 kg)

Light Source
Bulb ...................................................................... 469 (280 red, 63 green, 126 blue) LED’s 100,000hrs
Beam angle ........................................................................................................................................ 61

°


POWER
Auto-switching power supply .......................................................................... 100V – 240V 50/60Hz AC
Fuse............................................................................................................................................ 2A 250V
Power Consumption ...............................................................................................................41.2W Max
Inrush Power ................................................................................................................................. 23.2W

THERMAL
Maximum ambient temperature............................................................................................95° F (35°C)

CONTROL & PROGRAMMING
Data input ................................................................................................ locking 3-pin XLR male socket
Data output ........................................................................................... locking 3-pin XLR female socket
Data pin configuration ..............................................................................pin 1 shield, pin 2 (-), pin 3 (+)
Protocols........................................................................................................................ DMX-512 USITT
DMX Channels .......................................................................................................................................6

ORDERING INFORMATION
Vue™ III........................................................................................................................................ VUE III

WARRANTY INFORMATION
Warranty .............................................................................................................. 2-year limited warranty

Vue™ III User Manual

17

2007-05-10/15:08

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