Cuisinart CH-4 - Manual (Page 11)

11
CUISINART
ELITE COLLECTION ®
CHOPPER/GRINDER
LIMITED 18-MONTH
WARRANTY
This warranty is available to consumers only.
You are a consumer if you own a Cuisinart
Elite Collection ® Chopper/Grinder that was
purchased at retail for personal, family or
household use. Except as otherwise required
under applicable law, this warranty is not
available to retailers or other commercial pur-
chasers or owners.
We warrant that your Cuisinart Elite Collection
®
Chopper/Grinder will be free of defects in
materials and workmanship under normal home
use for 18 months from the date of original
purchase.
We recommend that you visit our website,
www.cuisinart.com for a fast, efficient way to
complete your product registration. However,
product registration does not eliminate the need
for the consumer to maintain the original proof
of purchase in order to obtain the warranty ben-
efits. In the event that you do not have proof of
purchase date, the purchase date for purposes
of this warranty will be the date of manufacture.
If your Cuisinart Elite Collection
® Chopper/
Grinder should prove to be defective within the
warranty period, we will repair it, or if we think
necessary, replace it. To obtain warranty service,
simply call our toll-free number 1-800-726-0190
for additional information from our Customer
Service Representatives, or send the defective
product to Customer Service at Cuisinart, 7811
North Glen Harbor Blvd., Glendale, AZ 85307.
To facilitate the speed and accuracy of your
return, please enclose $10.00 for shipping and
handling of the product.
Please pay by check or money order (California
residents need only supply proof of purchase
and should call 1-800-726-0190 for shipping
instructions).
NOTE: For added protection and secure han-
dling of any Cuisinart ® product that is being
returned, we recommend you use a traceable,
insured delivery service. Cuisinart cannot be
held responsible for in-transit damage or for
packages that are not delivered to us. Lost
and/or damaged products are not covered under
warranty. Please be sure to include your return
address, daytime phone number, description
of the product defect, product model number
(located on bottom of product), original date of
purchase, and any other information pertinent to
the product’s return.
Your Cuisinart Elite Collection
® Chopper/Grinder
has been manufactured to the strictest specifi-
cations and has been designed for use with the
authorized accessories and replacement parts.
This warranty expressly excludes any defects or
damages caused by accessories, replacement
parts, or repair service other than those that
have been authorized by Cuisinart.
This warranty does not cover any damage
caused by accident, misuse, shipment or other
ordinary household use.
This warranty excludes all incidental or conse-
quential damages. Some states do not allow
the exclusion or limitation of these damages, so
they may not apply to you.
CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty
Service, California residents have the option of
returning a nonconforming product (A) to the
store where it was purchased or (B) to another
retail store that sells Cuisinart ® products of the
same type.
The retail store shall then, at its discretion, either
repair the product, refer the consumer to an
independent repair facility, replace the product,
or refund the purchase price less the amount
directly attributable to the consumer’s prior
usage of the product. If the above four options
do not result in the appropriate relief to the
consumer, the consumer may then take the
product to an independent repair facility if
service or repair can be economically accom-
plished. Cuisinart and not the consumer will
be responsible for the reasonable cost of such
service, repair, replacement, or refund for
nonconforming products under warranty.
California residents may also, according to their
preference, return nonconforming products
directly to Cuisinart for repair, or if necessary,
replacement, by calling our Consumer Service
Center toll-free at 1-800-726-0190.
Cuisinart will be responsible for the cost of the
repair, replacement, and shipping and handling
for such products under warranty.
BEFORE RETURNING YOUR
CUISINART ® PRODUCT
If you are experiencing problems with your
Cuisinart ® product, we suggest that you call our
Cuisinart ® Service Center at 1-800-726-0190
before returning the product to be repaired. If
servicing is needed, a Representative can con-
firm whether the product is under warranty and
direct you to the nearest service location.
Important: If the nonconforming product is to
be serviced by someone other than Cuisinart’s
Authorized Service Center, please remind the
servicer to call our Consumer Service Center at
1-800-726-0190 to ensure that the problem is
properly diagnosed, the product is serviced with
the correct parts, and the product is still under
warranty.