Rice Lake MSI Crane Scales - Ethernet Option - Manual (Page 16)

12 Ethernet Option Operator’s Manual
10.0 Appendix C – FAQ
Question Can I write my own program to talk to the scale and record weight information?
Answer Yes, the Crane Scale provides a host communication language to access all aspects of weight
data and scale configuration. For full details see the Crane Scale manual.
Question Can I connect multiple computers to the scale at once via the Ethernet interface?
Answer No, the Crane Scale supports a single TCP/IP connection at a time.
Question Can I access a web page to view the scale weight?
Answer No, the Crane Scale web page interface provides a secondary means of configuring the
network settings only.
Question What if Scale Discovery Utility does not find the Crane Scale even though it is connected to the
network.
Answer There may be some network firewall settings between the Scale Discovery Utility and the

Crane Scale that are preventing communications. Have the network administrator check the
network firewall settings to ensure UDP port 2362 and multicast IP address 224.0.5.128 are not
being blocked.
Question
What if I get an error dialog message in the Scale Discovery Utility when I press Chat.
Answer Only one active connection to the scale Chat or host interface can be active at a time. Likely
there is another program running (perhaps on another computer) that is already talking to the
scale.
Question Can I use an MSI-9750 hand-held or MSI-9850 meter with my 802.11b equipped crane scale?
Answer No, the 802.11b interface of the crane scale replaces the standard 2.4GHz radio in the
CellScale product family. These radios are not compatible with each other.