Welch Allyn Holter Software PCH100 and PCH200 - Installation Guide User Manual
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1.1 Determine Operating System and Service Pack
1.
Go to My Computer.
2.
View System Information. (You may upgrade Service Packs from Microsoft website at no cost.) – Note: this may take
several hours.
Enter OS Version:
______________________
Enter Service Pack Number:
______________________
1.2 Determine McAfee Antivirus Version
McAfee Antivirus software versions prior to version 11 cause compatibility issues with USB Bluetooth® Device.
To determine if McAfee is running look in the bottom right corner (task bar) of the display for this icon
.
Highlight, right-click and view About.
The options are:
•
Upgrade to version 11.0 or higher
•
Remove McAfee and purchase another antivirus program.
•
Leave as is – will require installation of USB Bluetooth® Adapter software