Welch Allyn Masimo Oximerty (SP02) and Acoustic Repiration (RRA) - Installation Guide - Manual (Page 2)

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4. In the right pane, check the number under Software version.
• If the version is 2.00.00 or later: The device is compatible with this Masimo module.
Activate the license through the service tool. Go to “Start the service tool.”
• If the version is not 2.00.00 or later: You must upgrade the firmware using the service tool.
Go to “Start the service tool.”
Start the service tool
Required equipment
• Computer with Internet access and the service tool installed
• Device to be upgraded
• USB 2.0/5-pin Mini-B cable, gold, 6 feet
To start the service tool
1. If the device is not already on, power it on.
2. Connect the USB cable to the USB client port on the device and to the USB port on the
computer.
3. On the computer, start the service tool.
4. Do one of the following:
• To check the firmware version, go to “Use the service tool to check the firmware version.”
• If you have checked the firmware version, and the firmware needs to be upgraded, go to
“Upgrade the device firmware” (page 3).
• If you have checked the firmware version, and it meets the requirement, activate the
license through the simple user interface (if enabled) or the Administration menu in the
service tool.
• If the simple user interface is enabled, the Welch Allyn screen appears with an option
to “Add new features.” Go to “Activate a license using the simple user interface”
(page 4).
• If the simple user interface is not enabled, use the Administration menu. Go to
“Activate a license through the Administration menu” (page 3).
Use the service tool to check the firmware version
Before you begin, ensure that the device is powered on and connected to a computer running the
service tool, as described in “Start the service tool.”
1. If the Welch Allyn screen appears, click Service.
2. If prompted, log on with your user ID and password. (Alternatively, you can log on with
ADMIN as the user ID and leave the password field blank.) The Device list page appears.
3. Confirm that the device name appears with a green square next to it.
4. Click the device row to highlight it.
5. Click Select. The device page appears.
Note If the square is gray or the device name does not appear, cycle device power.
If this does not solve the problem, contact Welch Allyn Technical Support.
6. In the Device information tab, check the Host Controller firmware version.
• If the version is 2.00.00 or later: The device is compatible with this Masimo module.
Activate the license through the service tool. Go to “Activate a license through the
Administration menu.”
• If the version is not 2.00.00 or later: You must upgrade the firmware using the service tool.
Go to “Upgrade the device firmware” and start at Step 6.
Upgrade the device firmware
Before you begin, ensure that the device is powered on and connected to a computer running the
service tool, as described in “Start the service tool.”
1. If the Welch Allyn screen appears, click Service.
2. If prompted, log on with your user ID and password. (Alternatively, you can log on with
ADMIN as the user ID and leave the password field blank.) The Device list page appears.
3. Confirm that the device name appears with a green square next to it.
4. Click the device row to highlight it.
5. Click Select. The device page appears.
6. Click the Upgrade tab. The Upgrade page appears.
7. In the Available firmware column, verify that the required upgrade appears for the Host
Controller. If an upgrade does not appear, contact Welch Allyn Technical Support.
8. Click to select the Welch Allyn Connex device.
9. Click the Host Controller row to highlight it.
10. Click Upgrade.
11. Confirm that the Host Controller version is 2.00.00 or later. If the device fails to upgrade,
contact Welch Allyn Technical Support.
Using the service tool, activate the license by following the instructions in the next section.
Activate a license through the Administration menu
1. Click Administration>Install license. The Install license screen appears.
2. Select Medical device license.
3. Under Connected and maintained devices, click the device and then click Select.
4. Enter the authorization code and then click Activate. The service tool displays a message
verifying a successful activation.
5. Power down the device.
a. On the device, touch the Settings tab.
b. Touch the Device tab.
c. Touch Power down.
Install the module by following the instructions in “Install the module.”
Note If the square is gray or the device name does not appear, cycle device power.
If this does not solve the problem, contact Welch Allyn Technical Support.
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