Viewing the status messages – Cisco 7925G-EX User Manual

Page 9

Advertising
background image

8-9

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide

Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

Viewing the Phone Status Menu

Preserve logs

Preserve trace levels

Viewing the Status Messages

You can use the Settings menu and Status menu to view status messages for the Cisco Unified Wireless
IP Phone 7925G, 7925G-EX, and 7926G. The Status Messages screen displays up to 10 of the most
recent status messages that the phone has generated.

You can access this screen at any time, even if the phone has not finished starting up.

Table 8-5

describes

the status messages that might appear. This table also includes actions you can take to address indicated
errors.

To view status messages, follow these steps:

Step 1

Choose Settings > Status.

Step 2

Select Status Messages. The list of the status messages displays.

Step 3

To erase the messages, press the Clear softkey

Step 4

To exit the screen, press the Back softkey.

Table 8-4

Status Message, Description, and Possible Explanation and Action

Status Message

Description

Possible Explanation and Action

Bad MIC on phone

The manufacturing installed certificate
(MIC) that is used for security features
is bad.

For information about how to manage the MIC for
your phone, see the “Using the Certificate
Authority Proxy Function” chapter in
Cisco Unified Communications Manager Security
Guide
.

Advertising