Possible solution, Troubleshooting – Motorola DIGITAL CABLE RECEIVER DCT2500 User Manual
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TROUBLESHOOTING
Before calling your service provider, review the troubleshooting guide. This information is to help you quickly solve a problem. If
your problem still exists, contact your service provider.
Problem
Possible Solution
No sound
Press
MUTE
on the remote control to restore the volume level.
Check that the stereo is set to the proper input source.
Turn your VCR on.
Make sure the TV or stereo volume is set to an appropriate level. For best audio level
control, use the remote control to set the DCT2500 to approximately % of the
maximum volume level and then adjust the audio levels of the external devices.
No picture
Check to be sure that all cables are connected properly (hand-tighten if necessary).
If connected through the baseband RCA video connection, make sure the cables are
connected properly.
If you are watching TV using your VCR, be sure your VCR is on.
Picture or sound is noisy on one channel
Reconnect the cable and hand-tighten if loose.
Sound from only one stereo speaker
Hand-tighten or reconnect the cables properly. Be sure wires are not frayed and plugs
are not bent or broken.
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