Astro Gaming A40 - Manual (Page 12)

P12
Basic Troubleshooting
If the A40 Headset has no sound, check…
If you are connected to a PC, are the microphone and audio jacks (pink
and green connectors) properly inserted? Make sure that the microphone
connector is plugged into the proper jack (usually pink in color). The
audio connector should also be connected to its corresponding jack
(usually green in color).
If you are using a PC or other audio device, make sure that its volume
level is not set to minimum or muted.
If the microphone does not operate properly, check…
If you are connected to a PC, are the microphone and audio jacks (pink
and green connectors) properly inserted? Make sure that the microphone
connector is plugged into the proper jack (usually pink in color). The
audio connector should also be connected to its corresponding jack
(usually green in color).
Is the MUTE control on the Quick Disconnect turned off?
Is the MICROPHONE BOOM properly inserted and seated? (Insert it
firmly into the socket until you feel it click into place).
If you are using a PC, make sure that the microphone is enabled, and
that output level is not set to minimum or muted.
If sounds seem reversed while using the A40 Headset, check…
Is the A40 Headset on backwards? If so:
Step 1: Turn A40 Headset around so that your left ear is listening to the
can indicated with the ‘L’.
Step 2: Chuckle lightheartedly at self.
Support
If you have an issue and you need further help to resolve, please contact us
via email at:
[email protected]
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Basic Troubleshooting