CA Technologies Agent for IBM R12.5 User Manual

Page 45

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Error Messages

A backup job returned the error (140)

Cannot get log information from Informix Server

Reason:

The agent is unable to receive logical log information from the Informix server.

Action:

See the solution for error message 137.

A backup job returned the error (141)

Cannot get current domain name

Reason:

The agent cannot get the local domain name.

Action:

Verify that your machine has its own domain. If the problem continues,
generate a trace log. For assistance, contact Technical Support at

http://ca.com/support

.

A restore job returned the error (142)

Informix is online. Cannot submit full/rootdbs restore job

Reason:

The Informix server level restore and rootdbs restore requires the Informix
server to be offline.

Action:

Shut down your Informix server and resubmit the job.

A restore job returned the error (143)

No restore option is set. Please set proper restore option on Restore
Manager. And make sure to use Tree View from the Restore Manager
when you submit a job

Reason:

The agent expects to receive restore options but no options are set.

Action:

Resubmit the restore job after setting the DBAgent option in the CA ARCserve
Backup Restore Manager.

Appendix A: Troubleshooting 45

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