Return and exchange policy – Night Optics D-930 Gen 3 Gated Clip-on Night Vision Scope User Manual

Page 18

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RETURN AND EXCHANGE POLICY

Within 10 days:

You may return any or all of your equipment for any reason within 10 days (starts on the date the

merchandise was received by the customer and ends on the date the merchandise has been

received at Night Optics USA, Inc.’s facilities) of purchase for a full refund (minus the shipping

charge). Note: If the shipping charge has not been invoiced (ground shipments, discounts,

promotions, etc.), the actual shipping cost WILL be deducted from the amount of the refund.

Within 30 days:

You may return any or all of your equipment for any reason within 30 days (starts on the date the

merchandise was received by the customer and ends on the date the merchandise has been

received at Night Optics USA, Inc.’s facilities) of purchase for a refund (minus the shipping charge)

subject to 15% re-stocking fee . Note: If the shipping charge has not been invoiced (ground

shipments, discounts, promotions, etc.), the actual shipping cost WILL be deducted from the

amount of the refund.

After 30 days:

No returns for refund will be accepted after 30 days of receipt of merchandise.

Exchange or Upgrade:

You may return any or all of your equipment for exchange or upgrade within 60 days (starts on

the date the merchandise was received by the customer and ends on the date the merchandise

has been received at Night Optics USA, Inc.’s facilities) of purchase.

You must return the original box intact with all components. All components must be in like-new

condition. All returns must be accompanied by RMA number (contact Night Optics USA, Inc.

PRIOR to returning the merchandise), original receipt and will only be granted to the actual

purchaser whose name appears on the receipt.

Return acceptance conditions:

You must return the original box intact with all components. All components must be in like-new

condition. All returns must be accompanied by RMA number (contact Night Optics USA, Inc.

PRIOR to returning the merchandise), original receipt and will only be granted to the actual

purchaser whose name appears on the receipt.

At our discretion, we may decline your return or charge you a fee for missing items or items that

we determine are damaged or require service. All cash or check transactions will be refunded by

check. Checks take a minimum of four to six weeks for processing. Credit card transactions will be

refunded to the credit card account used for the initial transaction.

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