Petsafe UltraSmart® In-Ground Fence™ - Manual (Page 25)

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Transmitter Loop Test (USA and Canada)
The Transmitter Loop Test is a simple test to determine the cause of a “Boundary Wire Broken or Disconnected” alarm
indication. You will need a short 15 foot piece of Boundary Wire with 3 ⁄
8
inch of insulation stripped from both ends.
To prevent an unintended correction, always remove your dog’s Receiver Collar before performing any transmitter testing.
Verify the transmitter is plugged into the Surge Protector, the transmitter Power Switch is ON, and all Boundary Wire
connections at the Surge Protector and transmitter are properly connected. If the transmitter status light is still flashing
red and the alarm is on, continue with the following steps:
1. Remove the twisted wire from the Surge Protector Loop connector by pressing the red release levers on the
connector and pulling the wires free.
2. Insert both ends of the 15 foot piece of wire into the Loop connector on the Surge Protector and recheck the
transmitter status light and alarm.
a. If the status light is green and the alarm is off, there is a problem with the Boundary Wire. Check for visible damage
to the wire at the entry into the house. If none is observed, perform the Wire Break Location Test to find and correct
the wire break in your Boundary Loop.
b. If the status light is still flashing red and the alarm is on, remove the 15 foot piece of wire, reconnect the Boundary
Wire to the Surge Protector and continue with the following steps.
3. Remove the twisted wire from the Fence Transmitter Loop Terminals by pushing the release levers away from the
wires.
4. Insert both ends of the 15 foot wire loop into the Loop Terminals and recheck the transmitter status light and alarm.
a. If the status light is green and the alarm is off, there is a problem with the Surge Protector. Contact the Customer
Care Center for assistance.
b. If the status light is still flashing red and the alarm is on, there is a problem with the Fence Transmitter. Contact the
Customer Care Center for assistance.
Transmitter Loop Test (Australia and New Zealand)
The Transmitter Loop Test is a simple test to determine the cause of a “Boundary Wire Broken or Disconnected” alarm
indication. You will need a short 15 foot piece of Boundary Wire with 3/8 inch of insulation stripped from both ends.
To prevent an unintended correction, always remove your dog’s Receiver Collar before performing any transmitter testing.
Verify the transmitter is plugged into the AC power, the transmitter Power Switch is ON, and all Boundary Wire
connections at the transmitter are properly connected. If the transmitter status light is still flashing red and the alarm is
on, continue with the following steps:
1. Remove the twisted wire from the Fence Transmitter Loop Terminals by pushing the release levers away from the
wires.
2. Insert both ends of the 15 foot wire loop into the Loop Terminals and recheck the transmitter status light and alarm.
a. If the status light is green and the alarm is off, there is a problem with the Boundary Wire. Check for visible damage
to the wire at the entry into the house. If none is observed, perform the Wire Break Location Test to find and correct
the wire break in your Boundary Loop.
b. If the status light is still flashing red and the alarm is on, there is a problem with the Fence Transmitter. Contact the
Customer Care Center for assistance.
Wire Break Location Test
Please follow these steps in determining where you have a break in your Boundary Wire:
1. Locate your original splice(s) and verify they have a good, solid connection.
2. Check your yard to determine any possible damage to the Boundary Wire (e.g. recent digging, aerating, rodent
burrowing, or any other noticeable disturbance in your yard next to the Boundary Wire).
If you still cannot find the break in the Boundary Wire, there are three options for locating it:
Option 1: Contact the Customer Care Center to purchase a Wire Break Locator (RFA-450) that will locate the break in
the Boundary Wire.
Option 2: Use a portable AM radio and a 100 µH RF Choke (available at Radio Shack
® , part number 273-102) to locate
the wire breaks. Once you have these items, follow these steps:
1. Disconnect the Fence Transmitter power by unplugging the power adapter from the Transmitter Power Jack.
2. Disconnect the Boundary Wires from the Surge Protector Loop Terminals (USA and Canada) or Fence Transmitter
(Australia and New Zealand).