Classe Audio CAP-2100 - Manual (Page 38)

38
Troubleshooting
In general, you should refer any service problems to your Classé dealer. Before
contacting your dealer, check to see if the problem is listed here. If it is, try the
suggested solutions. If none of these solves the problem, contact your Classé
dealer.
1. Everything appears to be on, but there is no sound.
• Adjust the volume control to a moderate level (one that should
be audible but is not excessive).
• Make sure the source component for which the input has been
selected is switched on and is out of its standby mode.
• Make sure the proper input has been selected for the source
being used.
• Check that the integrated amplifi er is not in mute mode. Th is is
indicated by the operational menu icon in the form of a speaker
with a bar through it. Press Mute to disengage.
• Check if the tape monitor is enabled. If it is engaged and the
recorder is off , you will not hear the selected source. Disengage
by pressing Tape, unless you wish to monitor the recording.
• If the problem occurs only with a particular input, check the
interconnect cables between that source and the integrated
amplifi er.
• If the problem occurs with all inputs, check the speaker wires for
secure connections.
Important! Check that the integrated amplifier is off before checking
any connections between the integrated amplifier and
power amplifier, or between the power amplifier and the
speakers.
2. There is no sound and the Standby LED is not lit.
• Ensure the integrated amplifi er is plugged into the AC mains and
switched on, and that the AC mains are operating normally. Th e
unit will automatically attempt to protect itself from improper
AC mains voltages by not powering up.
• If your integrated amplifi er was plugged in properly, try the
following: put it in standby, switch off the main power switch in
the back, and unplug the unit for at least thirty seconds before
trying to power it up again. (Sometimes a brownout of short-term
loss of power might require a restart.)
Important! Make sure to power down your integrated amplifier before
doing the restart.
• If none of these solutions work, please consult your Classé dealer
for assistance. Never attempt to replace an internal fuse. Th ere
are no user-serviceable parts inside your unit.