Getting phone alert details – Cisco OL-13127-01 User Manual

Page 4

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5-4

User Guide for Cisco Unified Operations Manager

OL-13127-01

Chapter 5 Monitoring Phone Activities

Getting Phone Alert Details

Getting Phone Alert Details

Use the tabular display in the Phone Activities display to obtain more information about the phone alerts
that are occurring in your current view.

When a phone alert is generated, it remains in the Phone Activities display for 24 hours. In the case
where a disconnected phone is moved to a different switch, the phone will be removed from the display.

Table 5-2

defines the table elements. All elements are updated every 5 minutes.

Opens a printer-friendly version for printing.

Printing Displays or Reports,
page 1-19

Opens the Operations Manager online help.

Using Help, page 1-16

Table 5-1

Phone Activities Display—Window Tools Buttons (continued)

Icon

Meaning

Described in...

Table 5-2

Phone Activities Display—Contents

Heading

Description

!

Severity of alert

Critical

Warning

Informational Unidentified Trap alert

(no icon)

Informational (for all other alerts)

Extension

The phone’s extension number. Clicking this link opens the IP Phone Detail page
(see

Understanding IP Phone Inventory Reports, page 13-11

).

IP Address

The phone’s IP address. Clicking this link opens the IP phone search page (see

Generating the Inventory Analysis Report, page 13-5

).

CCM/CME

The Cisco Unified Communications Manager or Cisco Unified Communications
Manager Express that the phone is associated with. Clicking this link opens the
Detailed Device View (see the

“Viewing Device Elements in Detail” section on

page 3-22

).

Switch Name

The switch that the phone is connected to. Clicking this link opens the Detailed
Device View (see the

“Viewing Device Elements in Detail” section on page 3-22

).

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