Carps problems, Carps problems -4 – Canon FAX-L380 User Manual

Page 89

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Finding Information

4-4

T

roub

les

hoot

ing

4

Printer locks up system.

Cause

Your system setup has a problem.

Remedy

Make sure that you have a high-quality shielded interface cable.

The problem might be your BIOS. Verify that your BIOS setup is correct. (See your computer's
documentation for details.)

Verify that your physical memory is working correctly.

If you have a Toshiba laptop, change the following line in your CONFIG.SYS file:
c:\winutils\mxtime.exe
to:
REM c:\winutils\mxtime.exe

Computer indicates a device time-out.

Cause

Your computer is sending data to the printer but the printer is not responding because the printer is
off, offline, or not connected to the computer.

Remedy

Make sure the printer is not paused.

Make sure the printer's interface cable is securely connected to both the printer and computer.

Make sure paper is properly loaded from the cassette or multi-purpose feeder.

Change the <ERROR TIME OUT> setting in the Menu. (See the User’s Guide.)

Reset the printer and computer.

Try the print operation again.

Try a different cable.

CARPS Problems

CARPS is not working properly.

Cause

CARPS (Canon FP-L170/MF350/L380/L398) is not selected as the default printer driver for the
FAX-L380.

Remedy

Specify CARPS (Canon FP-L170/MF350/L380/L398) as the default driver for the FAX-L380.

Cannot use Adobe Type Manager (ATM) fonts.

Cause

Adobe Type Manager (ATM) is not supported.

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