Tips & troubleshooting – Contour VholdR J61250712V1100 User Manual

Page 11

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Battery Will Not Fit

Steps

To insert the battery, align the plus sign (+) on the camera with the plus sign (+) on the bat-
tery and insert the gold contacts first.

Hold the battery tab away from the opening to allow enough space for the battery to slide
into place. Slide the tab over the top of the battery and ensure it is resting in one of the
grooves on top of the battery.

The battery and camera were made to have a very tight fit to keep the connection as solid as
possible which keeps the VholdR from accidentally powering off when in action. Move the
battery from side to side until it slides into place.

VholdR Does Not Appear to Hold a Charge

Steps

Make sure the camera is completely off when charging via the USB cable; the battery takes
approximately 4 hours for a full charge.

Note: Charging while the camera is on will take twice as long. The battery status light will not turn green

when the camera is powered on while charging.

Charge the battery more quickly using the wall charger. (http://vholdr.com/shoot/
accessories/overview)

Remove the battery and make sure the gold connectors are not dirty or damaged.

Reinsert the battery making sure that the gold connectors are aligned with the plus sign (+)
and that this side is inserted into the camera first.

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Tips & Troubleshooting

Tips & Troubleshooting

The following troubleshooting guide is to help you solve any issues you
come across with VholdR. We have provided simple steps for the top
customer issues that you might face. If you are unable to resolve an issue
with the guide below, please contact VholdR Support. We are happy to
work with you and are here to support your VholdR adventures.

Support Hours: Monday - Friday, 9:00am to 6:00pm PST

866.397.6920 (USA) 206.792.5226 (International)

[email protected]

www.vholdr.com/support

Tips & Troubleshooting

Tips & Troubleshooting

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