Panasonic KX-FT37NZ - Manual (Page 79)

Operations
Fax transmission
Problem Cause & Remedy
The other party complains that
letters on their received document
are distorted.
e If your line has special telephone services such as call waiting, the
service may have been activated during fax transmission. Connect
the unit to a line that does not have these services.
® The extension telephone on the same line is off the hook. Hang up
the extension telephone and try again.
The other party complains that dirty
patterns or black lines appear on
their received documents.
* The glass or rollers are dirty. Clean them (p. 84).
! cannot make an international fax
call.
® Use the overseas transmission mode (p. 40).
® Add two pauses at the end of the telephone number (p. 27).
Fax reception
Problem Cause & Remedy
1 cannot receive documents
automatically. ® The receive mode is set to the TEL mode. Set to the TAD/FAX,
FAX ONLY or TEL/FAX mode.
® The time to answer the call is too long. Decrease the number of
rings (p. 47, 49, 73).
• The greeting message is too long. Shorten the message {p. 59).
The display shows “CONNECTING”
but faxes are not received.
® The incoming call is not a fax. Change the receive mode.
The recording image is faint. ® The sender transmitted a faint document. Ask them to transmit a
clearer copy of the document.
© The thermal head is dirty. Clean it (p. 85).
The received document is blank. ® The recording paper roi! is installed incorrectly. Make sure that the
shiny side of the paper is facing down and re-install the paper
(p. 19).
Receive mode
I
Problem
<D
Cause & Remedy ^
i cannot select the desired receive
mode. • If you set the TAD/FAX or FAX ONLY mode:
- Select the desired mode using feature #05 (p. 48), and
- Press (AUTO
RECEIVE] to turn on the AUTO RECEIVE light.
,*»0-PAX/MSG,SYS.
ON <-------------->
® If you set the TEL or TEL/FAX mode;
- Select the desired mode using feature #08 (p. 46), and
- Press (AUTO
RECEiVEl to turn off the AUTO RECEIVE light.
FAXiMSQ.SYS.
off C------------- )
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