Troubleshooting – Panasonic 3DO INteractive Multiplayer FZ-10 User Manual

Page 19

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Troubleshooting

Please check through the items listed below before requesting repair service

1

Symptom

Checkpoint

Reference'

page No.

No power.

• Has the power cord been plugged in properly'?

9

No picture.

• Have the player and TV set been turned on'?

10

• Have the player and TV set been connected properly'?

8

• Is the TVA/CR selector set to the correct position'?

10

No further operation is

possible.

• Set the power switch (POWER) to OFF and reset the power switch

to ON

No CD play.

• Has the CD been set properly over the center holder'?

11

• Has the CD been inserted with its label side facing Ob'?

11

• A CD which IS not compatible with the player can not be used

Front

cover

• The CD

I S

dirty —► Wipe off the dirt using a soft cloth

7

• The lens is dirty -► Wipe off the dirt using a cotton swab or blow it

away using a rubber blower for cleaning lenses (available from

camera stores)

• Is the CD scratched, cracked, or warped'? (If so, do not use it)

• Has condensation formed on the player'?

—► Turn off the power, wait an hour or so for the

condensation to dry out, and then try operating the player

Demonstration screen

appears but no further

operation is possible.

• Has a CD been inserted'?

11

• Has the CD been inserted properly over the center holder'?

11

Software program screen

appears but no further

operation is possible.

• Has the control pad been connected properly*?

8

Picture appears but

there is no sound.

• Have the player and TV set been connected properly*?

8

• Is the TV set volume at its lowest setting or is it muted*?

Something is wrong

with the sound.

• Has the audio/video cable (if used) been connected properly*?

8

• In the case of a monaural TV set, has the pin-to-pin cable

(not supplied) been connected properly*?

9

Poor picture quality.

• Have the player and TV set been connected properly*?

8

• Have the TV set’s brightness and contrast been adjusted properly"?

• Place the player at a distance from the TV set

Edges of the picture are

cut off or distorted.

• This may occur due to the condition of the TV set and the software,

and

I t I S

not a malfunction

If the problem persists even though the steps described above have been taken, discontinue use, disconnect

the power cord, and consult with a Panasonic service center (In the United States, consult an MSC''
Authorized Servicenter for detailed instructions )

Matsushita Services Company

19

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