Panasonic DVD-RP62 - Manual (Page 20)

Troubleshooting guide
Beiore requesting service, make the beiow checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not
soive the probiem:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts&panasonic.com, or web site
{httpJ/www.panasonlc.com}.
In Canada, contact Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, web site (www.panasonic.ca), or an authorized
Servicentre closest to you.
Power Page
No power. •Insert the AC power supply cord securely into the household AC outlet. 7
The unit is automatically •To conserve power, the unit automatically switches to standby after approximately 30 minutes in -
switched to the standby mode. the stop mode. Turn the power back to ON.
•The unit was switched to standby by the SLEEP timer. 9
Operation
No response when buttons • Some operations may be prohibited by the disc. -
pressed. •The unit may not be operating properly due to lightning, static electricity or some other external -
factor.
Reset procedure:
Press [POWER t!)] to switch the unit to the standby mode and then back to ON.
Alternatively, press [POWER t!J] to switch the unit to the standby mode, disconnect the AC power
supply cord, and then reconnect it.
No operations can be performed •Check that the batteries are installed correctly. 6
with the remote control. •The batteries are depleted: Replace them with new ones. 6
•Point the remote control at the remote control signal sensor and operate. 6
Play doesn’t start {or stops •Condensation has formed: Wait 1 to 2 hours for it to evaporate. -
Immediately) when you press •This unit cannot play discs other than the ones listed in these operating instructions. 5
[► ] (PLAY). •You can only play DVD if their region number is “1", “ALL" or multiple region number Cover
including “1",
•The disc may be dirty and require cleaning. _
•Ensure that the disc is Installed with the label of the side to be played facing upwards. 8
Cannot select alternative •This function is dependent on software availability. -
languages. •Try selecting from the disc’s menu if one is available. 9
No menu play. •This function is dependent on software availability. -
No subtitles. •This function is dependent on software availability. -
•Subtitles are cleared from the television. Display the subtitles. 13
Soundtrack and/or subtitle •This function is dependent on software availability. -
language is not the one
selected with the SETUP
menus.
Cannot change angie. •This function is dependent on software availability. Even if a disc has a number of angles 13
recorded, these angles may be recorded for specific scenes only.
DIALOGUE ENHANCER has no •This feature does not work when the unit is outputting bitstream signals. -
effect.
You have forgotten your ratings •While stopped, press and hold [h*<] and (11) on the unit and then also press and hold [^j -
password. on the unit until “Initialized" disappears from the television. Turn the unit off and on again.
Reset all the settings to Factory All settings will return to the default values.
Preset.
The progressive out indicator •Go to the Video menu in the SETUP menus, and select “Enable" in “Progressive Out". 16
does not light.
.Si
EC
Picture
Picture distorted. •Some distortion is normal during SEARCH. -
No picture. •Check the connection. 7
•Make sure the television is on. _
• Ensure the television’s video input setting (e.g., VIDEO 1) is correct. -
The picture shown on the •Go to the Video menu in the SETUP menus, and change ’TV Aspecf to suit your television. You 8, 16
television is not normal. may also need to change the screen mode on the television itself.
(The sides of the picture are cut • Use the television to change the aspect to the correct one. 8
off, the picture is stretched If your television cannot change the aspect when input is progressive
horizontally, or black bands Press [PROGRESSIVE OUT] so the indicator goes out. Output will now be interlace.
appear at the top and bottom of •The 4:3 TV ZOOM function is on. 13
the screen.) •You cannot view progressive video if your television is not compatible. 7
There is ghosting when •Press [PROGRESSIVE OUT] to turn progressive output off. This problem is caused by the editing 8
progressive output is on. method or material used on DVD, but should be corrected if you use interlace output.
Picture quality is poor. •Check the settings in the On-Screen Menu Icons’ Video menu. 15
The picture Is off center when
progressive output is on.
•Adjust the horizontal position in the On-Screen Menu Icons' Video menu. 15