Cisco OL-14625-01 User Manual

Page 12

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Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1

OL-14625-01

Chapter 8 Monitoring the Cisco Unified IP Phone Remotely

Streaming Statistics

Rcvr Lost Packets

Total number of RTP data packets that have been lost since starting receiving data on this
connection. Defined as the number of expected packets less the number of packets actually
received, where the number of received packets includes any that are late or duplicate. The
value displays as 0 if the connection was set to send-only mode.

Avg Jitter

Estimate of mean deviation of the RTP data packet inter-arrival time, measured in
milliseconds. The value displays as 0 if the connection was set to send-only mode.

Rcvr Codec

Type of audio encoding used for the received stream.

Rcvr Reports Sent

1

Number of times the RTCP Receiver Reports have been sent.

Rcvr Report Time Sent

1

Internal time stamp indication when a RTCP Receiver Report was sent.

Rcvr Packets

Total number of RTP data packets received by the phone since starting receiving data on
this connection. Includes packets received from different sources if this is a multicast call.
The value displays as 0 if the connection was set to send-only mode.

Rcvr Octets

Total number of payload octets received in RTP data packets by the device since starting
reception on the connection. Includes packets received from different sources if this is a
multicast call. The value displays as 0 if the connection was set to send-only mode.

MOS LQK

Score that is an objective estimate of the mean opinion score (MOS) for listening quality
(LQK) that rates from 5 (excellent) to 1 (bad). This score is based on audible concealment
events due to frame loss in the preceding 8-second interval of the voice stream. For more
information, see the

“Monitoring the Voice Quality of Calls” section on page 9-15

.

Note

The MOS LQK score can vary based on the type of codec that the
Cisco Unified IP Phone uses.

Avg MOS LQK

Average MOS LQK score observed for the entire voice stream.

Min MOS LQK

Lowest MOS LQK score observed from start of the voice stream.

Max MOS LQK

Baseline or highest MOS LQK score observed from start of the voice stream.

These codecs provide the following maximum MOS LQK score under normal conditions
with no frame loss:

G.711 gives 4.5

G.722 gives 4.5

G.728/iLBC gives 3.9

G.729 A/AB gives 3.8

MOS LQK Version

Version of the Cisco proprietary algorithm used to calculate MOS LQK scores.

Cumulative Conceal Ratio

Total number of concealment frames divided by total number of speech frames received
from start of the voice stream.

Interval Conceal Ratio

Ratio of concealment frames to speech frames in preceding 3-second interval of active
speech. If using voice activity detection (VAD), a longer interval might be required to
accumulate 3 seconds of active speech.

Max Conceal Ratio

Highest interval concealment ratio from start of the voice stream.

Conceal Secs

Number of seconds that have concealment events (lost frames) from the start of the voice
stream (includes severely concealed seconds).

Severely Conceal Secs

Number of seconds that have more than 5 percent concealment events (lost frames) from
the start of the voice stream.

Table 8-5

Streaming Statistics Area Items (continued)

Item

Description

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