Chapter 4: troubleshooting – ALFA NETWORK AHPE303 User Manual

Page 39

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HomePlug AV 200 Ethernet Adapter User Manual

Chapter 4: Troubleshooting

If your router is not functioning properly, please refer to the suggested solutions provided in this
chapter. If your problems persist or the suggested solutions do not meet your needs, please
kindly contact your service provider for support.

Problems with the device

Problem

I can not start my AHPE303
HomePlug device.

Suggested Solution
Please check your power supply is working. AHPE303 HomePlug device operates from the power
supplied by the home electrical wiring and can not operate without a working power supply.

My AHPE303 HomePlug device is unable to detect my other AHPE303
HomePlug device.

This may due to the accidental change of the device password. Access the AHPE303 HomePlug
AV Utility and select the Privacy Tab. Enter the password “AHPE303 HomePlugAV” (Case
Sensitive) in the blank provided. Then press the “Set to Local Device Only” button. Repeat the
same procedure to the other AHPE303 HomePlug device.



































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