Managing free drive space, Blocking requests when drive space is limited – Kofax Front-Office Server 3.0 User Manual

Page 23

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Kofax Front-Office Server Administrator’s Guide

Kofax, Inc.

23

a

Click Add. The “Select Users or Groups” window appears.

b

Add the KofaxServer service user account as shown in step 3d. The KofaxServer user

account appears under “Group or user names.”

c

Select the user account for KofaxServer. The permissions that are currently assigned to

the user are selected.

d

In the Allow column, select the box for Write and make sure that the Read permission

is also selected in the Allow column.

e

Click OK to close the properties window for the folder.

7

Set up the watched folder in Kofax Front-Office Server Web Client as follows:
a

Have the user log on to Kofax Front-Office Server Web Client.

b

Make sure that the Inbox is displayed. If it is not, click Inbox in the Sent & Received

panel.

c

Click Options in the toolbar. The Inbox Options window appears.

d

Click the Watched Folder tab.

e

Type \\accounting1\invoices as the path of the folder.

Note

Always use the UNC path to specify the path to the watched folder instead of

specifying a mapped drive. If you attempt to specify a mapped network drive as the

path of a watched folder, the following error may occur:

The folder path does not exist.

Where path is the drive and folder you specified.

f

Select an option for deleting documents after they have been successfully uploaded to

the Inbox.

g

Click OK.

Managing Free Drive Space

The Kofax Front-Office Server database expands in size as it accumulates logs and document

tracking records. If destination types go offline for a prolonged period of time, requests are

queued on the server, which also consumes hard drive space. If the hard drive runs out of space,

Kofax Front-Office Server may operate unpredictably.

Kofax Front-Office Server automatically blocks requests and suspends folder watching when free

drive space reaches a minimum amount. This amount is adjustable.

Blocking Requests when Drive Space is Limited

When drive space reaches a minimum threshold, Kofax Front-Office Server blocks requests until

more drive space is made available. You can adjust this amount by editing the

system.resource.checker.properties file. It is located in the \conf folder. Modify the following

properties in a text editor:

enabled

limits

check.frequency.millis

accept.requests.on.disk.check.error

When you have finished modifying the file, stop and restart Kofax Front-Office Server.

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