Kofax Business Interaction Server - Manual (Page 6)

How to Use This Guide
vi Business Interaction Server Configuration Guide
Release Notes
Late-breaking product information is available in the release notes. Read them
carefully as they contain information that may not be included in other Kofax
Business Interaction Server documentation.
Training
Kofax offers both classroom and computer-based training that will help you make the
most of your Kofax Business Interaction Server solution.Visit the Kofax Web site at
www.kofax.com for complete details about the available training options and
schedules in the Services menu.
Kofax Technical Support
For additional technical information about Kofax products, visit the Kofax Web site at
www.kofax.com and select an appropriate option from the Support menu. The Kofax
Support pages provide product-specific information, such as current revision levels,
the latest drivers and software patches, online documentation and user manuals,
updates to product release notes (if any), technical tips, and an extensive searchable
knowledgebase.
The Kofax Web site also provides information that describes support options for
Kofax products. Please review the site for details about the available support options.
If you need to contact Kofax Technical Support, please have the following information
available:
„
Kofax Business Interaction Server serial number
„
Kofax Business Interaction Server software version
„
Kofax Template Designer software version
„
Operating system and service pack version
„
Network and client configuration
„
Copies of your log files
„
Special/custom configuration or integration information
„
Ascent Capture Add-ins for Kofax Business Interaction Server software
version (if installed)
„
Ascent Capture software and service pack version (if installed)
„
Ascent Xtrata Pro software and service pack version (if installed)