Support for high availability features – Kofax INDICIUS 6.1 User Manual

Page 23

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System Requirements

Installation Guide

13

Support for High Availability Features

INDICIUS is certified as a high availability solution. INDICIUS supports the high
availability features which were introduced in Ascent Capture 7.0; further details are
described below:

Automatic Batch Recovery/Rollback

INDICIUS only supports batch rollback, not batch recovery. This means that the
batch is restored to the state it was in at the start of the session; data read or keyed in
the failed session is not recovered.

Backup License Servers

Recognition/Scripted Export will seamlessly switch to using volume licenses
on the backup license server during a failover

Correction, Completion and Document Review will correctly reacquire
station licenses from the backup license server after a failover

Database and File System Retries

In the event of a cluster failover event, all batch processing will but be put on hold
but will automatically continue when the high availability file system is restored. If
the retry period expires before the file system becomes available, the module will
attempt to send the batch to the Quality Control error queue. If the module is unable
to place the batch into an error state, it will remain In Progress until Kofax Capture
automatically rolls it back to its previous state (this may take up to twenty minutes).

Enhanced SQL Server Support

INDICIUS supports the use of the SQL Server database. Storing batches in the SQL
Server database is not required for high availability and is not supported.

Operating INDICIUS in High Availability Environments

Systems Operator

Watch for any serious slowdown in application performance, or “hanging” of
the application, which may indicate a server failure. If you experience this,
contact your systems administrator. Do not attempt to close the batch. When
the system recovers, the module will become active again and you will be
able to continue processing the batch.

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