Troubleshooting – AERCO KC1000 Low NOx Boiler equipped with C-More 2003 User Manual

Page 63

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TROUBLESHOOTING

8-7

TABLE 8-1. BOILER TROUBLESHOOTING – Continued

FAULT INDICATION

PROBABLE CAUSES

CORRECTIVE ACTION

LINE VOLTAGE

OUT OF PHASE

1. Line and Neutral switched in AC

Power Box.

2. Incorrect power supply transformer

wiring.

1. Check hot and neutral in AC Power Box to ensure they are not

reversed

2. Check transformer wiring, in AC Power Box, against the power

box transformer wiring diagram to ensure it is wired correctly

LOW GAS

PRESSURE

1. Incorrect supply gas pressure.

2. Defective or incorrectly sized Gas

Supply Regulator.

3. Defective Low Pressure Gas Switch

1. Measure gas pressure upstream of the supply gas regulator with

the unit firing ensure it is 14” WC or greater.

2. Measure gas pressure downstream of the supply regulator with

unit firing and adjust the gas supply regulator to increase the
outlet gas pressure; if outlet gas pressure cannot be increased,
check the sizing of the Supply regulator.

3. Measure gas pressure at the low gas pressure switch, if it is

greater than 5” WC, measure continuity across the switch and
replace if necessary.

LOW WATER

LEVEL

1. Insufficient water level in system
2. Defective water level circuitry.


3. Defective water level probe.

1. Check system for sufficient water level.
2. Test water level circuitry using the Control Box front panel LOW

WATER TEST and RESET buttons. Replace water level
circuitry if it does not respond.

3. Check continuity of probe end to the shell, change probe if there

is no continuity.

MODBUS COMM

FAULT

1. Boiler not seeing information from

Modbus network

1. Check network connections. If fault persists, contact qualified

Service Personnel.

PRG SWTCH CLOSED

DURING IGNITION

1. A/F Valve rotated open to purge and

did not rotate to ignition position



2. Defective or shorted switch.



3. Switch wired incorrectly.
4. Defective Power Supply Board or

fuse

1. Start the unit. The Air/Fuel Valve should rotate to the purge

(open) position, then back to ignition position (towards closed)
during the ignition cycle. If the valve does not rotate back to the
ignition position, check the Air/Fuel Valve calibration. If
calibration is okay, the problem may be in the Air/Fuel Valve or
the Control Box. Refer fault to qualified service personnel.

2. If the Air/Fuel Valve does rotate to the ignition position, check the

purge switch for continuity between the N.O. and COM terminals.
If the switch shows continuity when not in contact with the cam,
check to ensure that the switch is wired correctly (correct wire
numbers on the normally open terminals).

3. If the switch is wired correctly, replace the switch.
4. Check DS1 & DS2 LEDs on Power Supply Board. If they are not

steady ON, replace Power Supply Board.

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